How NOT To Get Clients from Social Media

How NOT To Get Clients from Social Media

Trying on hats with Faydra Koenig, America's Crisis Coach.

Trying on hats with Faydra Koenig, America’s Crisis Coach.

I’d like to introduce you to Faydra Koenig, America’s Crisis Coach.

Faydra is a fantastic coach who I met in the past couple of years and during that time, as we’ve come to know one another mainly through social media, but also at live work events like NAMS and this past weekend at our mutual friends’ wedding, we’ve easily moved from social media buddies, to her becoming a client of mine when she purchased my speaker one-sheets, and, most importantly, now, friends. We text, we chat, we talk about shoes and clothes… real girlfriend stuff.

Last week when I saw her and we were talking business, she was so excited about what she has been able to do with my speaker one-sheet templates product, that I asked her if she’d record a quick testimonial for me, which, as you can see below this post, she did. Today I shared that testimonial on my personal Facebook profile, on YouTube, and will soon put it on the sales page because it’s a great, heartfelt testimonial that speaks to a challenge many folks have.

And that’s when things got interesting.

Apparently, one of my social media contacts, who clearly considers himself a “competitor” of mine (I always look for collaboration; there’s plenty of business fish in the sea to feed all of our businesses), saw Faydra’s testimonial. Within minutes of me posting the video, Faydra sent me a private message asking if I know the guy. I did meet him once, but I can’t say I really know him.

And that’s when she shared with me his message. I’m removing any part of that message which would identify him because who it is doesn’t matter. It’s what he did that provides the learning opportunity. This is copied word for-word (there’s a lesson right there… don’t do something in private that you wouldn’t want on someone else’s blog!). Keep in mind two things:

– I wrote a book called 21 Ways to Make Money Speaking (note his “21 ways” he will help her)

– I do each and every thing for my clients that he offers to help with

Dear Faydra, I just saw your video about Felicia.

I am very impressed with your heart and the way you think and how you present yourself. You come across quite powerful and I am very clear that you really love speaking, teaching, training, making a difference in the lives of people.

I can help you do those things all over the world through keynote speeches, seminars, the internet and weekend retreats etc. Know this…..It is, indeed, a very rewarding, uplifting…..even thrilling path to be on! And it can be VERY profitable!

 

You become an important asset to the world….way beyond your wildest dreams. If you do what I show you to do, you can create and enjoy the reputation of a very influential, world class speaker and trainer….and make a lot of money doing it. I will help you become a master at P P M. Packaging, Positioning and Marketing.

 

Below are 21 things I will give to you during your time with me. I have paid out about $250,000 for all this knowledge and experience and have over 25 years of real world experience that I give to you. I will teach you everything you need to know from A to Z.

 

I will help you implement all of it so you can launch a speaking, training, serving, mentoring career in 90 to 120 days and be functioning at my level within a very short time frame. I will help you implement all of the things on this list through one-on-one mentoring in person and via the phone, SKYPE, internet etc..

 

1. How to Package yourself as a top expert and a professional speaker so people will be impressed with you and want to consider you for their speaker, trainer or mentor. 2. How Position yourself to act, walk and talk like a celebrity or expert/authority so as to command ultimate respect and high dollars for your services. 3. How to create a promotional one sheet/brochure. I will write this and help design this critical, one sheet/flyer as it pertains to features, benefits and sizzle. (You already have this) 4. How to create a compelling website that is designed to sell you to companies who are looking for a speaker. 5. How to create a compelling DEMO Video that “sells” you. 6. How to get top dollar for any and all of your services and products. 7. How to charge a $15,000 fee for speaking engagements….from the beginning. 8. How to write strong promotional letters you may use. I will do this for you as well. 9. How to create audio and DVD programs to sell…. quickly…within 14 to 45 days. 10. How to sell product at the back of the room. This can be worth hundreds of thousands of dollars to you. 11. How to Market yourself as a professional speaker via direct mail and the internet. 12. How to get speakers bureaus to represent you. 13. How to create publicity, both paid and free, and media exposure for yourself via articles in print media and radio and television talk shows. I will also provide names of experts who may help with this. 14. How to promote public seminars. 15. How and where to get the names of companies and associations that hire speakers. 16. How to put together and conduct highly profitable weekend retreats. 17. How to get on going consulting and training contracts. 18. How to sell yourself and your products on the internet. 19. How to design of a powerful, selling landing page for your products. 20. Teach you with how to create and have a strong, interesting and compelling stage presence. (You already have this. I will just tweak if necessary)

 

I will do all this for a one-time fee. My new office number is 123-555-1212

 

Joe Blow Mentor and Author of the #1 Best-Selling Book And several best-selling audio programs Sold in 50 countries
Joe Blow
11:04am
Joe Blow

Testimonials – 4 lengthy testimonials that included the personal email and phone number of each of the people in mentioned.

Before I share with you Faydra’s response, let’s talk about what’s wrong with this.

  1. It’s all about HIM HIM HIM except for a very short sentence at the beginning, which comes across as empty flattery. When you look at the language, you can see he is highly impressed with himself so she could be “functioning at his level.” Dude is on an ego trip and clearly is looking down on his not-so-hot prospect.
  2. Zero Homework. Had he actually taken 2 minutes to look up Faydra Koenig, he’d see she is already quite an accomplished speaker, sought-after media personality, and published author of 6 books. His approach to her was ALL wrong.
  3. He completely ignored the fact that SHE IS ALREADY A HAPPY CLIENT of someone else, for whom she went to the effort of making a testimonial video. That’s like a Republican political candidate trying to get a vote from a campaign donor for their Democratic opponent. Why? The odds are very low she’ll decide to get speech training from someone else.
  4. Copy/paste marketing. If you’re sending a direct response post card, for example, or a mass email, then, yes, the message needs to be general to people who represent your ideal clients. But when you’re writing to another single, individual person, consider having a personal message. It’s a lot like how the elevator speech doesn’t work to create a connection. Giving a contrived non-personal message in a personal setting is NOT effective communication.

Now, let’s look at Faydra’s awesome response, which, as you might have guessed, I have received her permission to use 🙂 :

Mr. Blow:

While I am unable to say Thank You for your unsolicited and lengthy sales pitch, I would like to offer you some advice from America’s Crisis Coach.

 

I am working under the assumption that business tactics vary from one business to the other and that it is entirely possible that your standards differ from mine.

 

Where I come from, one doesn’t ask to sleep with someone on the first date. Rather, a bit of courtship, some dinner and ample amounts of wine are customarily provided before the big leap to seeing ones’ knickers.

 

Assuming that we had met organically and you had no idea that Felicia and I were, in fact, close, I might not have had such a strong reaction to your faux pas, but the truth is you used her social media post as a way to try to lure me away from her as a potential client. Where I come from, we call that espionage, which is not unlike girl-code. Both would be treasonous to act upon.

 

I would no sooner be influenced by your lengthy testimonials than I am by your disingenuous remarks about my powerful presentation- neither of which scored you points. If anything, they had the opposite affect whereby I contacted Felicia promptly to alert her to the fact that you are cat fishing her clientele and she should not only publicly out you, but that she should deny you access to anything she posts on social media.

 

While I certainly value appreciation for my speaking ability, I am offended that you assume that I am lacking the cache that you claim to be able to help me find. The fact that you did zero research before reaching out to me shows me that you are void of many business skill-sets that will help you in your business.

 

I fear that your business may be in crisis and as America’s Crisis Coach, I would love to offer you my services to help you master marketing, social media engagement and help you grow your tribe, just as Felicia has grown hers, into a loyal base of men and women who are devoted to your services.

 

Until then, I offer you this advice- do not solicit customers by watching your competition and casting a wide net. Consider building the know, like and trust factor and you may be amazed at the caliber of clients who come your way.

 

Faydra~ America’s Crisis Coach
I live on the opposite end of CA. About 10 hours away. BUT I am not opposed to meeting up with you.

Boom.

Now that you’ve read her fabulous response, here is her equally fabulous testimonial video:

Is it good to have happy, loyal, amazing, brilliant clients? Yes it is. And if you’d like to become one of my happy, loyal, amazing, brilliant clients, send me an email, give me a call, or say so in the comments and I’ll be in touch in a non-smarmy, personal way!

Have you ever received an obnoxious sales pitch on social media that made you feel like you needed a shower? Share your experience in the comments below.

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4 Comments

  1. Fern Weis October 19, 2014 at 10:00 pm - Reply

    It’s jaw-dropping that he made the pitch at all, let alone the way he did it. Brilliant responses from both of you.

    • Felicia Slattery October 20, 2014 at 12:47 pm - Reply

      Fern, jaw-dropping was exactly my reaction, too! When Faydra sent me her knee-jerk heartfelt response, I was thrilled when she said I could share it. It was too good not to see the light of day! Plus, I think people who market in the way this guy did need to know how they make their “target” feel. Not good at all. Thanks for stopping by and for your comment. 🙂

  2. Brian Basilico October 17, 2014 at 10:31 pm - Reply

    Great blog post and GREAT response from Faydra

    • Felicia Slattery October 20, 2014 at 12:45 pm - Reply

      Faydra’s response was brilliant, right, Brian?! Thanks for popping by and for your comment.

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