I’m sick of it.
And I’m about to get all Mama Bear for the speaking industry. (Thanks to Dr. Mollie Marti for the comparison!)
**Fair warning…. I don’t usually use potty words, but the language in this post may end up being rated PG13 or worse. I’m that upset and sometimes “nicer” words simply don’t cut it to describe some people and situations. If you are easily offended by PG13 language, it’s best you stop reading now.**
Too many times this year and at least three times THIS WEEK I’ve heard of scams, jerks, con artists, and rip offs trying to benefit from the hard work and good name of professional speakers by taking advantage of them and trying to trick them, the industry, and the marketplace.
THE MADNESS HAS TO STOP!!!!
Here’s what happened:
First, a long-time client forwarded me an email exchange she had with a supposed event planner in Malaysia. This “event planner” had offered her a speaking gig at a leadership conference for $3,000USD payable AFTER the event. (Something already smells fishy to me.) She had an uneasy feeling about it and contacted me for my opinion. After a quick Google search, I found that the same event and meeting planners with a similar name had at least one other speaker present a weekend training and never paid his fee. I’m going to keep digging for her.
Next, the same client was contacted by another party, with a similar-too-good-to-be-true sounding offer. (More later on why she may be a target for scammers).
Then last night I heard about a shockingly extra scuzzbaggy idiot scammer, who literally STOLE the images of many of my friends in the speaker training industry for his crappy “telesummit,” created fake fan pages using their names and images, and started commenting on other people’s walls, pretending to be them — and blatantly doing it as if they’d never find out. He created a sales page with all their images as if they had agreed to be part of his event he was charging $297 for admission to; when in reality, at least one of them never even spoke to the scammer, let alone agreed to be part of anything. And beyond ALL that– this Scammer McScammy Pants changed his name (and not to Scammer McScammy Pants because that would have been too easy to tell something wasn’t quite right).
These true experts, several of whom are people I have shared meals with, spent time with and consider friends, as well as colleagues, have been marketing using the Internet for many years and (1) know very quickly when their names are being used anywhere online and (2) have massive followings of fans and friends who watch their backs. Why this douchebag of a human being thought he could even get away with using their names and creating fake pages and personas pretending to be them I will never know.
I found out about this scam from a Facebook post by Dave Lakhani, a force to be reckoned with when he’s in a good mood and happy– but piss
him off and seriously… watch out. Dave Lakhani has been one of my speaking heroes since I met him in 2008 when I was emcee of an event where he started his speech by saying something like: “If you refuse to turn off your technology while I am speaking, I will physically take it from you and crush it. I will crush your technology. This message is that important and you must give me your full attention.” Guess what? Everyone gave him their full attention.
A few months later he invited me to be his guest at an exclusive weekend speaker training he did for a handful of national celebrities and other professional speakers, where I got to know him up close and personal. And although at an imposing 6’5″ (or more?), with definite strong opinions and a general inherent and amazing personal power, I found Dave Lakhani to be warm, sincere, and inspiring to learn from and watch. Above all, Dave Lakhani does business with the highest ethics and integrity, treats people with respect – including those he disagrees with- and is more than willing to call out crap when he sees it.
What Dave Lakhani did after finding out someone stole his identity to market their illegitimate online event is nothing less than brilliant.
Dave describes what he did next in one of the (to date) 94 comments on the thread:
“This scambag (name withheld here because I don’t want my blog associated with him in any way, but you can see who it is on the Facebook post) created a bunch of fan pages using the names and likeness of a bunch of speakers and then started commenting as those people on other pages as if all of these people were excited about his event for the purpose of getting traffic from people reading the comments and then clicking to the page. Once he heard that I’d threatened his breakfast cereal, he immediately phoned me and left a message saying that he was only trying to honor me and wanted to promote my products on the back end of his seminar (presumably because they are not good enough for the front end). He then left me his phone number and assured me he’d take my call, he of course did not answer the phone when I called back and covered his butt by saying that it was 7:30am in Thailand and he had to get some sleep sometime because he had been up all night with his summit.
“If I were him I’d be more worried about me getting in touch with the CEO of Infusionsoft Clate Mask and letting them know that they are sponsoring the event of an identity thief or at minimum one of the most unethical promoters around. He has mentioned to several people who have reached out to me on his behalf that of course it wasn’t his fault, he had a “team” of people who did it and they “forgot” to let the people know whose identities they hijacked that they were doing it to honor them and to sell their products on the back end.
“The problem with this is the problem with much of Internet Marketing and Biz Op generally. The lack of morals and ethics is astounding. It is why I’ve quit speaking on those stages and why I’m more focused on building brick and mortar businesses and just writing and selling books. The only goal of too many of these promoters is simply to separate people from their money regardless of how well the information works. I’ve always threatened to write a book about all the conversations I had with drunk speakers and promoters who could only talk about how they systematically sucked money out of people’s pockets and how stupid people were and how easy they made it. Then, the next day before they speak they have prayer circles with the attendees asking God to bless their talk so that they can really reach people. Things like this make me really reconsider that book idea. There are good speakers and good promoters out there but they often get overshadowed by the idiots like this guy. And, virtually all of the bad ones say they are the only ones doing it right and ethically.
“So, what am I doing next? Well, first I’m waiting for (the guy) to call me back and see what he has to say for himself when we speak in person, that will be fun and I will likely record it. Second, I’ll be reporting him to Facebook, The FTC, and the Attorney General’s Office. I’ve also called all the speakers I know personally who are on the platform to back out. I’m glad to hear that Bill Walsh and Stephanie Frank have already made the decision to pull out, I expect to see more pull out as well.”
Then I replied:
“Whew… This is just so terribly upsetting! … I think what happened to you & others we know in this situation sucks big time AND I worry about more eager and less savvy/experienced speakers who can easily be taken advantage of. Mollie Marti is right– I feel very Mama Bear about those people who really do want to speak & share their messages and make an honest living doing it like we have.
For me, my whole life has revolved around teaching and coaching speech. It was my profession as a college prof for more than a decade & I LOVE it. Plus doing the info marketing thing keeps me with my family to raise my girls in person instead of having to be on the road 100+ days a year on stages. Someday I’ll do that when they’re in college & grown up.
Anyway I think we seriously need to put our heads together and create something for our industry that seeks to protect them. You are right… There are far too many jerks teaching speaking & marketing. I bet Joel Comm might be on board to add a guest post (we could probably ask his permission to grab a post he’s already written… I know I’ve read a couple scathing posts from him about the underbelly of IM).
I am doing this protecting speakers blog series. Anyone who wants to contribute with a guest post is welcome. I’m not selling anything attached to it. It’ll be a week-long or month-long PSA for the speaking community.
I already have at least one commitment from Thom Scott who replied almost immediately. Thom Scott will write a guest post on contract structures and material rights. I know as I reach out personally I’ll have more guests willing to share their stories, experiences and best tips on how speakers can avoid scams in the speaking industry. I plan to invite Christian speaker Leesa Barnes, who earlier this year was almost scammed out of thousands of dollars by a group pretending to be with a church in England (and who I hope forgives me for the PG13 language in this post!). I also plan to invite Tom Antion, who called out a very famous speaker trainer who he knew to be telling lies and taking people’s money. My friend and accountability partner Shannon Cherry might have a thing or two to share since she regularly posts Cherry Bombs on her blog calling out unethical business marketing practices and advocating for her readers. Friends like New York Times best-selling author Joel Comm might want to weigh in, as he has effectually left the Internet Marketing space because he was so disheartened by the lying, manipulation, and regurgitating of ideas being sold as new innovations.
All of these people and more are advocates for entrepreneurs and business owners. I am standing up today to be counted as the Mama Bear of professional speakers and emerging speakers.
Overall, I won’t be naming names of the unethical ones here on this blog because I don’t want to have my name or blog associated with them. Plus, really, it’s not about the scam artists. It’s about YOU, my dear readers and speakers everywhere who need to know what kinds of scams are out there and best practices on how to avoid them. And you should learn how the industry really does work for insiders who work in meetings all the time.
Why are emerging speakers like my client a ripe target for scammers? Because they are so eager and excited to get their messages out to the world they want to believe there are people who will pay them to do that. And there are plenty of legitimate event planners around the world who are willing to do just that. But those meeting planners, many of whom are members of the prestigious Meeting Planners International and others as members of the American Society of Training and Development who all work in an entirely different way than the scammers do. Yet sadly, because of their inexperience with ethical meeting planners for real meetings that do need excellent, well-qualified, trained speakers, new and emerging professional speakers can easily become a target. And as we saw with my friend Dave Lakhani, even those who are well-respected in the industry can become targets of unethical business practices as well.
The aim of this Public Service Announcement Series for Speakers is to help arm you with the tools you need to recognize scams and give you the tools you need to build a successful, income-generating speaking business (Hint: no it won’t be overnight. Yes, it takes work. And, sorry, but no, international groups are NOT going to contact you out of the blue, not tell you how they heard of you, never have even one phone conversation with you, and offer to hire you via email or Facebook private message sight unseen).
Stay tuned and come back for more very soon. In the meantime, do you have any scams that should be exposed? Ideas or thoughts on the issue? Please share in the comments below.
Last spring, my Kindergarten daughter, Grace was in the all-school play, Mary Poppins. If you recall the story, when Mary Poppins meets the children she was to be the nanny for, she wanted to see how they “measured up.” She took out her special measuring tape, measured the children and then herself. Mary Poppins’ measurement: “practically perfect in every way.”
Last weekend I was fortunate to attend Ross Goldberg’s Master’s Seminar in Chicago. (I live here, so that was a no-brainer!) Experts from all over the US — and even one from Ireland — shared their wisdom and inspiration. It was wonderful.
Yet with 18 speakers, just a couple can stand-out above the crowd. One of the stand-outs: Joel Comm, Google AdSense Master and Internet marketing guru.
Joel’s presentation began with a few technical difficulties, one of which being there was no music for his introduction. That didn’t stop Joel. He made the audience make our own music by slapping hands on the table twice and then clapping (if you remember the tune “we will, we will, rock you…” ). That fired everyone up for a fantastic speech to follow.
As Joel presented, you could feel the room become super-charged with energy. His delivery style was relaxed and casual, yet he found a way to draw every audinece member in and lift us up. His voice inflection: perfect (he’s got one of those excellent deep radio-announcer voices people love). Word choice: perfect. Information: perfect. Sales pitch: perfect (not pushy; mentioned products throughout speech as examples). Offer: Wow.
Yet, if he was in my speech class he might have lost a point or two. (Sorry Joel!) Here comes the “practically” part that wasn’t quite perfect–
One thing I noticed from every one of the speakers is they all seemed to “stalk” while on the stage, including Joel Comm. They walked from side to side with no method or meaning to their steps. Movement is an important element to public speaking, and while Joel Comm has just about everything else right– including other forms of movement like his gestures, he could use a little work on standing in one place and walking with meaning and purpose.
For anyone, standing in front of a room is a powerful position. Take advantage of that power — don’t diminish it by wandering around aimlessly. Like everything else in a presentation if you polish your movement along with your content and other gestures, your audience will reward you with the results you want.
My grade for Joel Comm: 99%. Practically Perfect in every way. Just like Mary Poppins.
I’m home from Ross Goldberg’s Master’s Seminar and all I can say is WOW!
And I finally get it.
Here’s the tip of the day: get out of your office. Go to events. Network. Meet new people. Help as many people as you can while you’re there. And something amazing will happen. Others will help you.
Communication is what it’s all about. The best form of communication? It’s confirmed, yet again, face-to-face. Here I’m posting some photos of my new friends. There are some amazing people in here. These are the “rock stars” of Internet marketing — later I’ll share some future rock stars. Because I’m in all of them, I’ll just tell you who I’m standing with.
But seriously. Get out of the house.
Wow- it’s only halfway through the first day and I’ve heard some heavy hitters give some fantastic presentations today!
This morning I heard Joel Comm speak — you’ll see another post at a later time on his presentation style (look for it titled “How Joel Comm is Like Mary Poppins.”) He is a gifted speaker and covered some important points. Joel talked about 7 keys to success. They are:
“6.5” Monkey Around
Ok, I want to get back. Break’s about over. I’ll post more later after I shake hands with some more amazing people. I may meet someone (or 2) t
o do my own JV with. I can’t wait! If you want to know more about the power of a joint venture, check out the one-night only teleseminar I’m offering at http://www.CashInOnJVCommunication.com